Ways to get foot traffic to your retail store
Computer mice may click, letters may be addressed and stamped, but there's still only one time-tested way to help ensure the success of your retail business.
Get customers to walk through your front door.
Driving foot traffic to a bricks-and-mortar store may seem something of a lost art, but it's no less critical to the health of your business than it ever has been. Here are seven tips to get your front door swinging.
1. Have a grand opening. Planning on opening a business in the near future? Make Day One as big a deal as possible. Provide food, offer door prizes, and serve up other enticements and entertainment to make the day memorable. And, while you're doing it, keep tabs on who shows up. "Nothing is as powerful as a grand opening to attract customers," says Robert Smith of Robert Smith and Associates, a Rockton, Ill., public relations concern. "But, once they arrive, you should collect their names and addresses or ask for their business cards."
2. Plan on holding other promotional events. Just because your business has been up and running for a while doesn't preclude celebrations that attract foot traffic. Any promotional event that draws attention can be effective. Look into an in-store raffle or giveaway, and advertise the event as widely as your budget will allow. If yours is a business that can somehow connect with a local celebrity — say, an author or sports figure — having him or her on the premises can bring in clientele. But, no matter what you do, make it sufficiently fresh and appealing. "Promotional events have to be really exciting and different; otherwise, people just won't come," says Rick Segal, author of The Retail Business Kit for Dummies.
3. Make your business newsworthy. Foot traffic on the day of an event is one thing. Attracting business beyond that 24-hour window is something else again. That's why it's important to leverage media whenever possible. For instance, donating a portion of the day's take to charity can win a flattering article in your local newspaper. Taking a completely different tack, investigate whether a radio station would be willing to broadcast live on the day of your promotional event. The key is to grab the attention of customers who can't make it in at that particular time. That drives foot traffic in the future. "The more creative the event, the more likely that a newspaper will write about it," Segal says. "And that makes it all the more likely that customers will read about it and come check it out."
- By Jess Wuorio published on Microsoft Business